Privacy Policy

1. Introduction

Welcome to ShipWave ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Login credentials (username and password)
• Business information (company name, registration details)
• Shipping and vessel information
• Employee information (for business accounts)
• Payment and financial information
• Address and contact details
• Subscription details and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Usage data and activity logs
• Login timestamps
• Session information

3. Payment Processing

3.1 Razorpay Integration

We use Razorpay as our payment gateway provider. Your payment information is processed directly by Razorpay, and we do not store your complete payment card details. All transactions are encrypted using industry-standard methods.

4. Subscription Management

We collect and process subscription-related information including plan details, billing cycles, payment history, and usage metrics. You will receive important notifications regarding your subscription status, renewals, and any changes to your service.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, modification, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data
• Modify your account settings